REFUND POLICY

COURSEHORSE:

If you purchased through coursehorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please contact coursehorse at: hello@coursehorse.com

LEVEL 1 CLASSES:

All Level One classes are subject to change or cancellation by Scratch DJ Academy. In the event that a course must be cancelled by Scratch, all students in that course are eligible for a full refund. Cancellations by the student after the start of the current term are subject to a $50 cancellation fee as well as a $75 charge (per class attended). No refunds will be given after the 3rd class.


SUMMER CAMPS:

Camp enrollment is 100% refundable up until one month prior to the camp start date. Any cancellation after that time will not be issued a refund. Campers may switch camp dates subject to availability up to June 1.


AFTER SCHOOL PROGRAMS:

After School Programs are subject to change or cancellation by Scratch DJ Academy. In the event that a course must be cancelled by Scratch, all students in that course are eligible for a full refund. Cancellations by the student or parent after the start of the current term are subject to a $50 cancellation fee as well as a $75 charge (per class attended). No refunds will be given after the 3rd class.


PART-TIME PROGRAM:

The Part Time Program is non-refundable.

Part Time students are allowed one term off during their certification track. However if a student takes more than one class term off, then a $500 reinstatement fee will be incurred and a mandatory evaluation of student to assess the correct level class upon re-entry. Students may have to retake a class at an additional fee.


ACCELERATED PROGRAM:

The Accelerated Program is non-refundable.

The Accelerated Program meets twice weekly (vs. once in the Part Time Program) for a period of 32 weeks. Due to the intensive nature of this course, there are no breaks from class.


AFFIRM PAYMENT PLANS:

We use Affirm to handle payment plans for our Accelerated and Part Time programs only.

Any payment issues / disputes must be made to Affirm (www.affirm.com) Please direct any transactional questions to support@scratch.com.


PRIVATE LESSONS:

Private Lessons are non-refundable. Any student canceling a Private Lesson must do so at least 24-hours in advance. Cancellations within 24-hours of a scheduled lesson are subject to a $25 cancellation fee. Private Lessons must be completed within 6 months of purchase.


IN-HOUSE EVENTS:

Upon cancellation of the event by the purchaser, Scratch DJ Academy will retain the 50% deposit as a cancellation fee. If the purchaser chooses to reschedule the event, the purchaser is subject to a 20% non-negotiable fee and has the option to apply the original deposit to any in-house event greater than or equal to the original events cost within six months of the initial event date.


MERCHANDISE / SHOP:

Merchandise purchases are non-refundable.

Ask us about our new payment plan for Accelerated and Part Time Programs!
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